About us
Andalusia is one of the leading institutions in providing healthcare services in the entire region of the Middle East. With a network of public hospitals and specialized medical centers, as well as specialized clinics complexes all over Egypt and KSA, Andalusia group for medical services was established 1984 by businessman and entrepreneur Dr.Darwesh Zagzoug, starting with only one hospital located in Jeddah, KSA and has since been growing increasingly throughout the following 30 years, currently owning and operating several healthcare facilitates in both Egypt and KSA.
Now with the second generation of the owing family represented by the current CEO, Dr.Hazem Zagzoug, reaching 7 million patients in the past 10 years, in addition to creating 2000 new job opportunities, he has been able to build on the already achieved success an take it to new heights.
Therefore, we take pride in our origins, our progress, as well as our partners.
Our Market:
Our current business activities include 2 very promising markets: The Egyptian market as well as the healthcare market in KSA. While the coming expansions will be targeting the GCC (Gulf Cooperation region. Current markets of Andalusia (Jeddah, Alexandria, Cairo)
KSA, Jeddah:
Hai ElJamea Hospital – Jeddah
Poly Clinics- Prince fawaz (DST)
Poly Clinics-HJH
Andalusia Dental Center- Al Makrona
Andalusia Dental Center_ Le Chateau Mall
Egypt:
Our presence in the Egyptian market in concentrated in Cairo and Alexandria. The two biggest metropolitans in Egypt and they are considered as the two cities with the most healthcare related demands.
Cairo:
Andalusia Maadi Hospital (AMH)
Andalusia Specialized clinics – Heliopolis – Cairo
Alexandria:
Andalusia Shalalat Hospital (ASH)
Andalusia Smouha Hospital (SMH)]
Andalusia Antoniadis clinics (AAC)
Andalusia Dental center- Shalalat
Andalusia Cardiac Center - Shalalat
Emergency Unit:
We at Andalusia are aware that every second counts, that’s why our emergency department operates and provides services around the clock with the same level of enthusiasm and accuracy that can make the difference of which your loved ones’ lives could depend on.
Whether it’s a timely or an untimely entrance, our highly qualified doctors from the “European Resuscitation Council” and the “American Heart Association” are always prepared to provide you with top-level medical care that you and your loved ones can rely on, along with a highly trained and qualified medical team.
The emergency department is equipped with the latest cutting-edge technology, from monitors and ECG devices, to respirators and defibrillators as well as all the necessary tools for advanced resuscitation.
For your quality of service, our doctors are qualified from:
Outpatient Clinics:
Andalusia hospitals contain outpatient that cover all specialties, led by an outstanding group of professors and consultants pertaining to all specialties and fields, including:
Internal medicine clinic
Pulmonology Clinic
Cardiology Clinic
E.N.T
General Surgery
Neurosurgery
Urology Surgery
Plastic Surgery
Pediatric Surgery
Obstetrics and Gynecology
Orthopedic
Speech-Language
Pediatric Clinics
Vascular Surgery
Pain Clinic
Neuropsychiatric Clinic
Clinical Nutrition
Audiology clinic
Andalusia Hospitals Smart Phone Application
-Enables reservation at outpatient clinics for all specialties.
-Simple process for a quick and easy reservation is now available for download on all types of smart phones
Now you can make your appointment through Andalusia’s mobile application.
Outpatient clinics section is joined with all diagnostic (services provided by the Radiology department and laboratory)
Andalusia Laboratories:
We pride ourselves at Andalusia Laboratories on rapid results and pinpoint accuracy, operating around the clock, 7 days a week, under the supervision of dedicated professors and consultants to ensure quality and accuracy of all results. All samples are tracked through a barcode automated system to prevent errors or sample mix-up.
Speedy delivery of all results and reports is ensured in critical case to enable our doctors to diagnose and make necessary decisions, in order to usher the patient into an early treatment plan.
All types of tests and blood works are available, including Measurements of hormones, tumors & viruses’ markers, blood pregnancy test, and many more periodic as well as check-up related tests.
Working all week along, even during holidays and occasions with one objective in mind is to help you make the right decision regarding your health.
Radiology Department:
Our medical imaging capabilities provide our doctors with a very powerful tool for s more swift and precise diagnosis in order to usher the patient into the ideal treatment plan.
At Andalusia hospitals we do our best to stay in touch with the rapid pace of the technological advancement in the field of radiology, and make sure the newest innovations are always acquired.
CT scans, ultrasound and X-ray services are available at all branches, in addition to the availability of magnetic resonance imaging services (MRI), as well as hysterosalpingogram (HSG) test at Andalusia Maa’di Branch.
Clinical Pharmacy:
The application of the clinical pharmacy is one of our unique traits, as we take great interest in healthy medicinal practice to ensure a complete and through pharmaceutical care for all patients.
Many perks are received by our patients by applying the concept of clinical pharmacy, such as:
-Higher quality of treatment
-Better handling of critical cases
-Cultivation of patients
-Prevention of pharmaceutical mistake
All of which is guaranteed by administrating the right dose in the right form to every patient, which is organized in cooperation with the specialized doctors and treatment specialists.
Why us?
Intensive care unit:
The IC unis is supervised by an elite group of professors and consultants with the objective of following up with the progress of all cases and measuring the effectiveness of the received care and treatment.
In addition to containing all the necessary artificial ventilators, the IC unit is equipped with special monitors for each and every patient connected and displayed directly at the central nurse station.
18 beds are available and ready at Andalusia Maadi branch with isolation rooms in between as well as 22 beds available at Andalusia Shalalat, with 2 beds placed in isolation rooms, meanwhile at Andalusia Smouha branch, 16 beds are available with one isolated and another in a separate room for privacy seekers.
PICU:
We have a pediatric IC unit specialized in the reception critical cases, and handling all patients and conditions with a high level of accuracy and precision, and where pediatric surgeries also take place.
NICU:
Operating with portable incubators and provided with isolation rooms as well as up-to-date medical tools and technologies in order to facilitate top-notch medical care for all newborn with critical cases.
Infection Control Unit:
Infection prevention and control practice is a key component of our daily lives, and has been a pillar of healthcare systems since 1980’s. It is ongoing process where new challenges and situations are met and handled on a daily basis.
Infection control is involved in every step pf all hospitals’ daily activities: starting from product evaluation to constructional designs.
Waste treatment center is responsible for supervising the process of disinfection and sterilization to all that’s related to patients’ care activities.
Our approach towards quality aims at providing an accessible healthcare system in a secure and effective way. Revolving around the patient, and provided with efficiency and respect.
Cardiology Center:
Andalusia Cardiology Center is considered as one of our biggest successes and most significant accomplishments, as it has successfully performed 300 open heart surgeries, in addition to 1000 successful cardiac catheterization operation.
Open Heart Surgery:
Open heart surgeries are performed at Andalusia Maadi hospital under the supervision of a distinctive medial team and an elite lineup of some of the most competent professors and consultants in the cardiology field. The department includes 2 highly qualified rooms prepared to host all kinds of different cases from regular to urgent. As well as being equipped with all the cutting-edge technologies and the necessary facilities in order for a successful surgery performance.
Pediatric Cardiology:
The field of pediatric cardiology is one of the most crucial and critical specialty given the great deal of accuracy and caution that all cases should be dealt with.
Our pediatric cardiology clinic is one of a very specialized few where cardiac catheterization services are performed on children, as well as treating congenital heart defects, all under the supervision of an outstanding medical team consisting of some of the best professors and consultants.
In field of pediatric cardiac catheterization. The clinic treats all diagnostic and therapeutic catheterization related cases.
Heart care and open heart clinic:
Special care for heart patients only, accommodating 9 beds equipped with the latest medical apparatus necessary for patients, operated under the supervision of an excellent team of consultants and specialties in the field.
Artificial ventilators (one for each bed)
Intra-aortic Balloon Pump for heart support
Drainage and micro-dosage kit
Hydraulic clinical beds and air mattresses
Intensive Care unit:
Lung and gastrointestinal endoscopy
Specialized dialysis machines
Defibrillators and pacemakers
Echocardiography
Visiting Doctors Program:
The visiting doctors program was launched by Andalusia Hospitals in 2013. Considering that one of the main objective of Andalusia Hospitals is to improve the healthcare system in all of Middle East, we have decided to bring medical experts from all over the world to help our patients reach the most internationally acknowledged experts without the burden of travelling costs and difficulties.
The program helps our patients reach out to those who have experience in all different specialties and to be provided by said experts with a complete medical care process starting from diagnosis to surgical procedures.
Our vision is to create an international medical hub situated in Egypt.
Over the past 4 years our team has successfully planned and organized 112 visit for globally acknowledged doctors and professors in fields of cardiology, Orthopedic, Neurosurgery, Urology, and Plastic Surgeries.
The program has helped a great deal of patients immensely, and has received nothing but positive feedback so far, as we look forward to building on that achievement and help more and more patients receive the top-level medical care they deserve in the future.
Physiotherapy Clinic:
We distinct ourselves in the field of physiotherapy by offering a transportable clinic right to the patients’ house after their exit from the hospital as well as at-home test sample draw service.
Services are provided 12 hours a day, from 10 am to 10 pm with the high standard equipment and staff together with the international treatment protocols and technologies.
Accommodation at Andalusia Smouha:
Coming from our commitment to provide our patients with the best treatment journey possible and always looking to replace their pain with comfort, with high-class designs and a stay characterized by luxury, we, At Andalusia Smouha Hospital, offer patients’ access to 33 units of accommodation of high standard of hospitality.
Inside the unites, all patients’ needs and necessitates for comfort are met, including a private bathroom, TV, phone, mini bar, electronic bed, in addition to all units having air conditioning as well as being elegantly furnished.
Accommodation at Andalusia Maa’di:
Compromising of 3 accommodative floors, alongside the facilities and operations, the hospital encompasses 62 beds of different classes, ranging from royal suites characterized by luxury, down to comfort suites, and premium rooms.
Where patients’ privacy is always safe and preserved. Lastly, there are the twin bed rooms, to conclude our collection of offers that cover all different needs in regards to price and quality.
Accommodation at Andalusia Shalalat:
Works in a capacity of 52 beds distinguished as follows:
5 royal suits
9 presidential suites
5 junior suites
12 first class premium rooms
4 firs class rooms
7 twin bed rooms
Triple bed rooms for day use cases
Inside the units, all patients’ needs and necessities for comfort are met, including a private bathroom, TV, phone, mini bar, electronic bed, in addition to all units having air conditioning as well as being elegantly furnished.
Royal Hospitality:
Our competent and highly qualified reception team is always prepared to handle all different types of patients under all circumstances and is always understanding and responsive towards all inquiries with precise and accurate information regarding reservations of rooms and suites, as well as prices and operations.
The warm friendly manner is felt since the very beginning of your visit, starting with the parking valet, to the security guards, then dealing with our welcoming front desk receptionists, to elevator operators, the love and care our patients will encounter is nonparallel.
Room Service:
Our hospitality management’s aim to fulfill the diverted tastes of all our admitted patients, whether it’s the delicately prepared food, from the highest quality ingredients and presented in a mouthwatering appetizing manner, or the meticulous level of hygiene and sanitation that make us you favorite healthcare services destination for an impeccable treatment journey.
Now with the second generation of the owing family represented by the current CEO, Dr.Hazem Zagzoug, reaching 7 million patients in the past 10 years, in addition to creating 2000 new job opportunities, he has been able to build on the already achieved success an take it to new heights.
Therefore, we take pride in our origins, our progress, as well as our partners.
Our Market:
Our current business activities include 2 very promising markets: The Egyptian market as well as the healthcare market in KSA. While the coming expansions will be targeting the GCC (Gulf Cooperation region. Current markets of Andalusia (Jeddah, Alexandria, Cairo)
KSA, Jeddah:
Hai ElJamea Hospital – Jeddah
Poly Clinics- Prince fawaz (DST)
Poly Clinics-HJH
Andalusia Dental Center- Al Makrona
Andalusia Dental Center_ Le Chateau Mall
Egypt:
Our presence in the Egyptian market in concentrated in Cairo and Alexandria. The two biggest metropolitans in Egypt and they are considered as the two cities with the most healthcare related demands.
Cairo:
Andalusia Maadi Hospital (AMH)
Andalusia Specialized clinics – Heliopolis – Cairo
Alexandria:
Andalusia Shalalat Hospital (ASH)
Andalusia Smouha Hospital (SMH)]
Andalusia Antoniadis clinics (AAC)
Andalusia Dental center- Shalalat
Andalusia Cardiac Center - Shalalat
Emergency Unit:
We at Andalusia are aware that every second counts, that’s why our emergency department operates and provides services around the clock with the same level of enthusiasm and accuracy that can make the difference of which your loved ones’ lives could depend on.
Whether it’s a timely or an untimely entrance, our highly qualified doctors from the “European Resuscitation Council” and the “American Heart Association” are always prepared to provide you with top-level medical care that you and your loved ones can rely on, along with a highly trained and qualified medical team.
The emergency department is equipped with the latest cutting-edge technology, from monitors and ECG devices, to respirators and defibrillators as well as all the necessary tools for advanced resuscitation.
For your quality of service, our doctors are qualified from:
Outpatient Clinics:
Andalusia hospitals contain outpatient that cover all specialties, led by an outstanding group of professors and consultants pertaining to all specialties and fields, including:
Internal medicine clinic
Pulmonology Clinic
Cardiology Clinic
E.N.T
General Surgery
Neurosurgery
Urology Surgery
Plastic Surgery
Pediatric Surgery
Obstetrics and Gynecology
Orthopedic
Speech-Language
Pediatric Clinics
Vascular Surgery
Pain Clinic
Neuropsychiatric Clinic
Clinical Nutrition
Audiology clinic
Andalusia Hospitals Smart Phone Application
-Enables reservation at outpatient clinics for all specialties.
-Simple process for a quick and easy reservation is now available for download on all types of smart phones
Now you can make your appointment through Andalusia’s mobile application.
Outpatient clinics section is joined with all diagnostic (services provided by the Radiology department and laboratory)
Andalusia Laboratories:
We pride ourselves at Andalusia Laboratories on rapid results and pinpoint accuracy, operating around the clock, 7 days a week, under the supervision of dedicated professors and consultants to ensure quality and accuracy of all results. All samples are tracked through a barcode automated system to prevent errors or sample mix-up.
Speedy delivery of all results and reports is ensured in critical case to enable our doctors to diagnose and make necessary decisions, in order to usher the patient into an early treatment plan.
All types of tests and blood works are available, including Measurements of hormones, tumors & viruses’ markers, blood pregnancy test, and many more periodic as well as check-up related tests.
Working all week along, even during holidays and occasions with one objective in mind is to help you make the right decision regarding your health.
Radiology Department:
Our medical imaging capabilities provide our doctors with a very powerful tool for s more swift and precise diagnosis in order to usher the patient into the ideal treatment plan.
At Andalusia hospitals we do our best to stay in touch with the rapid pace of the technological advancement in the field of radiology, and make sure the newest innovations are always acquired.
CT scans, ultrasound and X-ray services are available at all branches, in addition to the availability of magnetic resonance imaging services (MRI), as well as hysterosalpingogram (HSG) test at Andalusia Maa’di Branch.
Clinical Pharmacy:
The application of the clinical pharmacy is one of our unique traits, as we take great interest in healthy medicinal practice to ensure a complete and through pharmaceutical care for all patients.
Many perks are received by our patients by applying the concept of clinical pharmacy, such as:
-Higher quality of treatment
-Better handling of critical cases
-Cultivation of patients
-Prevention of pharmaceutical mistake
All of which is guaranteed by administrating the right dose in the right form to every patient, which is organized in cooperation with the specialized doctors and treatment specialists.
Why us?
Intensive care unit:
The IC unis is supervised by an elite group of professors and consultants with the objective of following up with the progress of all cases and measuring the effectiveness of the received care and treatment.
In addition to containing all the necessary artificial ventilators, the IC unit is equipped with special monitors for each and every patient connected and displayed directly at the central nurse station.
18 beds are available and ready at Andalusia Maadi branch with isolation rooms in between as well as 22 beds available at Andalusia Shalalat, with 2 beds placed in isolation rooms, meanwhile at Andalusia Smouha branch, 16 beds are available with one isolated and another in a separate room for privacy seekers.
PICU:
We have a pediatric IC unit specialized in the reception critical cases, and handling all patients and conditions with a high level of accuracy and precision, and where pediatric surgeries also take place.
NICU:
Operating with portable incubators and provided with isolation rooms as well as up-to-date medical tools and technologies in order to facilitate top-notch medical care for all newborn with critical cases.
Infection Control Unit:
Infection prevention and control practice is a key component of our daily lives, and has been a pillar of healthcare systems since 1980’s. It is ongoing process where new challenges and situations are met and handled on a daily basis.
Infection control is involved in every step pf all hospitals’ daily activities: starting from product evaluation to constructional designs.
Waste treatment center is responsible for supervising the process of disinfection and sterilization to all that’s related to patients’ care activities.
Our approach towards quality aims at providing an accessible healthcare system in a secure and effective way. Revolving around the patient, and provided with efficiency and respect.
Cardiology Center:
Andalusia Cardiology Center is considered as one of our biggest successes and most significant accomplishments, as it has successfully performed 300 open heart surgeries, in addition to 1000 successful cardiac catheterization operation.
Open Heart Surgery:
Open heart surgeries are performed at Andalusia Maadi hospital under the supervision of a distinctive medial team and an elite lineup of some of the most competent professors and consultants in the cardiology field. The department includes 2 highly qualified rooms prepared to host all kinds of different cases from regular to urgent. As well as being equipped with all the cutting-edge technologies and the necessary facilities in order for a successful surgery performance.
Pediatric Cardiology:
The field of pediatric cardiology is one of the most crucial and critical specialty given the great deal of accuracy and caution that all cases should be dealt with.
Our pediatric cardiology clinic is one of a very specialized few where cardiac catheterization services are performed on children, as well as treating congenital heart defects, all under the supervision of an outstanding medical team consisting of some of the best professors and consultants.
In field of pediatric cardiac catheterization. The clinic treats all diagnostic and therapeutic catheterization related cases.
Heart care and open heart clinic:
Special care for heart patients only, accommodating 9 beds equipped with the latest medical apparatus necessary for patients, operated under the supervision of an excellent team of consultants and specialties in the field.
Artificial ventilators (one for each bed)
Intra-aortic Balloon Pump for heart support
Drainage and micro-dosage kit
Hydraulic clinical beds and air mattresses
Intensive Care unit:
Lung and gastrointestinal endoscopy
Specialized dialysis machines
Defibrillators and pacemakers
Echocardiography
Visiting Doctors Program:
The visiting doctors program was launched by Andalusia Hospitals in 2013. Considering that one of the main objective of Andalusia Hospitals is to improve the healthcare system in all of Middle East, we have decided to bring medical experts from all over the world to help our patients reach the most internationally acknowledged experts without the burden of travelling costs and difficulties.
The program helps our patients reach out to those who have experience in all different specialties and to be provided by said experts with a complete medical care process starting from diagnosis to surgical procedures.
Our vision is to create an international medical hub situated in Egypt.
Over the past 4 years our team has successfully planned and organized 112 visit for globally acknowledged doctors and professors in fields of cardiology, Orthopedic, Neurosurgery, Urology, and Plastic Surgeries.
The program has helped a great deal of patients immensely, and has received nothing but positive feedback so far, as we look forward to building on that achievement and help more and more patients receive the top-level medical care they deserve in the future.
Physiotherapy Clinic:
We distinct ourselves in the field of physiotherapy by offering a transportable clinic right to the patients’ house after their exit from the hospital as well as at-home test sample draw service.
Services are provided 12 hours a day, from 10 am to 10 pm with the high standard equipment and staff together with the international treatment protocols and technologies.
Accommodation at Andalusia Smouha:
Coming from our commitment to provide our patients with the best treatment journey possible and always looking to replace their pain with comfort, with high-class designs and a stay characterized by luxury, we, At Andalusia Smouha Hospital, offer patients’ access to 33 units of accommodation of high standard of hospitality.
Inside the unites, all patients’ needs and necessitates for comfort are met, including a private bathroom, TV, phone, mini bar, electronic bed, in addition to all units having air conditioning as well as being elegantly furnished.
Accommodation at Andalusia Maa’di:
Compromising of 3 accommodative floors, alongside the facilities and operations, the hospital encompasses 62 beds of different classes, ranging from royal suites characterized by luxury, down to comfort suites, and premium rooms.
Where patients’ privacy is always safe and preserved. Lastly, there are the twin bed rooms, to conclude our collection of offers that cover all different needs in regards to price and quality.
Accommodation at Andalusia Shalalat:
Works in a capacity of 52 beds distinguished as follows:
5 royal suits
9 presidential suites
5 junior suites
12 first class premium rooms
4 firs class rooms
7 twin bed rooms
Triple bed rooms for day use cases
Inside the units, all patients’ needs and necessities for comfort are met, including a private bathroom, TV, phone, mini bar, electronic bed, in addition to all units having air conditioning as well as being elegantly furnished.
Royal Hospitality:
Our competent and highly qualified reception team is always prepared to handle all different types of patients under all circumstances and is always understanding and responsive towards all inquiries with precise and accurate information regarding reservations of rooms and suites, as well as prices and operations.
The warm friendly manner is felt since the very beginning of your visit, starting with the parking valet, to the security guards, then dealing with our welcoming front desk receptionists, to elevator operators, the love and care our patients will encounter is nonparallel.
Room Service:
Our hospitality management’s aim to fulfill the diverted tastes of all our admitted patients, whether it’s the delicately prepared food, from the highest quality ingredients and presented in a mouthwatering appetizing manner, or the meticulous level of hygiene and sanitation that make us you favorite healthcare services destination for an impeccable treatment journey.
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